For bookings made on this website we charge a refundable security deposit of 300 euros and a rental deposit of 500 euros and collect final payment 8 weeks before the start of your holiday.
If you cancel we will return the security deposit.
For the 2021 season we are operating an additional Covid cancellation policy for guests who book with us directly on this website and take out their own independent travel insurance.
If you cancel because the French Government closes skiing in Avoriaz or stops travel within France to the resort then :-
For cancellation before 7 days before you travel - Full refund
For cancellation less than 7 days before you travel or curtailment during your stay - Pro-rata refund up to a maximum of 50%
These refunds will be applicable if your travel insurance does not cover the cancellation costs i.e. a claim against your travel insurance must be made first.
If you book through a booking platform e.g. airbnb, homeaway, vrbo, expedia then the platform cancellation pollicy will prevail and this Covid cancellation policy does not apply.